Cancellation and Complaints
Orders delivered may be cancelled by you within seven days of receipt (by you or your designated delivery point). In this case the goods (in good condition and unopened) must either be returned to us or made available for collection.
If we collect a collection fee will be payable.
If we are unable to accept return because the goods are not in good condition or have been opened, a re-delivery fee will also be payable.
Upon receipt and acceptance by us we will refund all payments (less any collection or delivery charges) within 30 days.